Nhiệm vụ |
Server Care #0 |
Server Care #1 |
Server Care #2 |
Monitor server 24/7 Technical staffs supervise 24/7 and is ready to intervene when the problem has occurred
|
Yes |
Yes |
Yes |
Monitor service 24/7 Monitor the operation of services such as httpd, mysql and so on
|
Yes |
Yes |
Yes |
Support server management Remote management, not come directly to the office
|
Remote/SSH/KVM |
Remote/SSH/KVM |
Remote/SSH/KVM |
Root rights management P.A Vietnam has all server administration information, does not hand over customers (if customers request to hand over, then there will be errors, we will not support to fix, but only guide to finding the errors).
|
P.A |
P.A |
P.A |
System installation Install OS, legal software, common applications and compatible with the operating system
|
Yes |
Yes |
Yes |
System optimization Optimal configuration of Web server, Database Server, Operating System to minimize Server resource consumption.
|
Yes |
Yes |
Yes |
24/7 Technical support |
Reply call around 60 minutes |
Reply call around 30 minutes |
Reply call around 30 minutes |
DDOS Support limited Support to prevent small and medium level Ddos attacks
|
Yes |
Yes |
Yes |
Restore service Support to restore the operation of Web Server in cases : Server overload, hardware failure, service hang, system error.
|
Yes |
Yes |
Yes |
Server security Configure server security at the OS system level
|
Yes |
Yes |
Yes |
Application security Configure and consult basic security for application systems such as database, web service, email etc.
|
Yes |
Yes |
Yes |
Security update Security Update & patch periodically
|
Yes |
Yes |
Yes |
Technical consulant - Consult on the security level of the source code customers are using.
- Consult customers on security during the use of Server.
- Consult customers to apply the best solutions to the current service,customers are using.
- Consult on upgrading hardware and software for stable server operation.
|
No |
Yes |
Yes |
Backup configuration |
Local |
Cloud(150G) |
Cloud(250G) |
User Account support Limit the number of user accounts on the server to be able to register the service pack.
|
10 |
100 |
200 |
Price |
1.500.000/month |
2.800.000/month |
3.500.000/month |
Registration period (months) |
3 |
3 |
3 |
|
Order |
Order |
Order |